Container Deposit System
What is a
container deposit system?
When you buy a bottle from us, you can return it later for a discount. All bottles purchased from New Moon Refillery are eligible for the program. We take back bottles with screw top lids only–no pumps, droppers, or spray tops. If you never return the bottle, that’s okay! You already paid for it and it’s yours.
How to return bottles
When you are ready to return the container(s), add the item Deposit Bottle Return to your cart. Please note: We do not issue monetary refunds for deposit system containers—only discounts toward a future purchase.
Adding the item to your cart deducts $2 per bottle from your cart total. It also lets us know you’ll be returning the bottles. Simply leave them out for us to pick up when we deliver your next order. Please clean the containers and make sure they’re dry before leaving them out.
Please do not remove the branded stickers on the bottles – they are expensive and meant to last many uses.
Instances in which we cannot accept the container back:
- If you have used our deposit containers to store strongly-scented items between your receipt and return and the smell lingers, we cannot accept the containers back.
- If the bottle is broken or cracked.
If you purchased NMR deposit bottles at a higher price than they’re currently listed ($2 per bottle as of 10/3/23), please email us at hello@newmoonrefillery.com to receive your correct deposit amount.